Penticton Physiotherapy & IMS Clinic

Penticton Physiotherapy & IMS Clinic in Penticton provides physiotherapy, registered massage therapy, athletic therapy, kinesiology and personal training. We help people in Penticton enjoy our beautiful valley by helping them maintain their independence and mobility, stop having to take painkillers and keeping them out of their doctor’s office.

Penticton
Hours vary
250-493-1152
Verified Clinic

About This Clinic

Penticton Physiotherapy & IMS Clinic in Penticton provides physiotherapy, registered massage therapy, athletic therapy, kinesiology and personal training. We help people in Penticton enjoy our beautiful valley by helping them maintain their independence and mobility, stop having to take painkillers and keeping them out of their doctor’s office.

Services Offered

Physiotherapy
Registered Massage Therapy
Athletic Therapy
Kinesiology

Conditions We Treat

Low back painNeck painShoulder painKnee painAnkle painSports injuriesDegeneration of jointsOsteoarthritisRotator cuff tears or irritationsPlantar fasciitisTennis & Golfer’s elbowPatellofemoral knee painAnkle sprainsTrochanteric bursitisWhiplash after a car accidentHeadaches and migrainesShoulder dislocationsPostural problemsSlipped or bulging discsSciaticaTendonitisRepetitive strain injuriesCarpal tunnel syndromeFibromyalgiaAchilles tendonitisIliotibial band syndromeShin splintsFrozen ShoulderTemporomandibular (TMJ)/ jaw pain and conditionsPost surgical patients, or those who have broken bonesConcussionPerinatal care: pre and post-partum related pelvic/hip/sacroiliac/back painUrinary incontinence: stress incontinence, urge incontinence, mixed incontinenceUrinary dysfunction: overactive bladder (frequency, urgency), incomplete emptyingBowel dysfunction: incontinence, urgency, constipation, incomplete emptyingPelvic organ prolapse: bladder, rectal, uterine (also known as cystocele, rectocele)Painful intercourse: vestibulodynia, dyspareunia, vaginismusCoccydyniaChronic prostatitisVulvodyniaDiastasis recti abdominals (DRA)Post-menopausal vaginal dysfunctionPost-pelvic surgery pain and/or dysfunctionChronic pelvic pain: endometriosis, pudendal neuralgia, interstitial cystitis/bladder pain syndromeStroke rehabilitationFractured bones requiring pins and plates and/ or castingLateral knee releaseAchilles tendon repairSpinal surgery (laminectomy, discectomy, spinal fusion/ stabilisation)Achilles tendinopathyShoulder tendinopathyHamstring, gluteal and calf muscles tendinopathy or muscle strainCalcific tendonitis (often seen in rotator cuff tendons around the shoulder)Patellar tendinosis (‘jumper’s knee’)Greater trochanteric pain syndrome/ hip bursitis or tendinopathyKnee osteoarthritisRunner's kneeMuscular tearsKnee ligament injuriesContusionsLow back painWhiplashJoint dislocationsKneecap (patella) injuriesCalf tightness/ sprainsKnee collateral ligament injurieOveruse injuriesTotal knee replacementsTotal hip replacementsAnterior cruciate ligament (ACL) repairsMeniscal repairs/ arthroscopy

Specializations

IMS / Dry NeedlingShockwave TherapyPelvic Health PhysiotherapyConcussion PhysiotherapyVestibular PhysiotherapyRunning Injury PhysiotherapyICBC ClaimsWorkSafe BC ClaimsSports PhysiotherapyPost Operative PhysiotherapyTPI Golf Physio

Insurance & Billing

We provide direct billing to your insurance company straight from our office. Convenient and easy direct billing of your insurance plan is available in our office, so you don’t have to do it afterwards. ICBC claims: As of April 1st 2019, ICBC has increased the coverage it provides for it’s members. Please note, the number of visits below is available in the first 3 months following the date of your accident. If you require further treatment past this point, your therapist will need to reassess you for this and submit this reassessment to ICBC. It is also important to note that our clinic will bill ICBC directly each time you come to the clinic for physiotherapy treatments, and that all physiotherapy visits are fully covered by ICBC under the new agreement. There may be a small user fee that the patient has to pay for registered massage therapy appointments (depending on the duration of the appointment). ICBC suggests that any user fees be applied to private health insurance that you may be covered under, and we can help with direct billing of these in our clinic. WorkSafe BC Claims: We are proud to work in partnership with WorkSafe BC to rehabilitate injured workers in Penticton. The best part of it is that there are no charges to you; we bill WorkSafe BC directly on your behalf. The WorkSafe BC physiotherapy treatment schedule can be a little confusing, which is why we have made this guide to simplify it for you. Please note, the first two visits on a WorkSafe BC claim are always covered by WorkSafe BC. If for whatever reason your WorkSafe BC claim is denied and you have commenced physiotherapy treatments following this, you will be responsible for any treatment fees you may have accumulated at this time.

Accepted Insurance Plans
ICBCWorkSafe BCExtended HealthMSP Premium AssistanceAlberta Blue CrossBPA (Benefit Plan Administrators)Canadian Construction Workers UnionCanada LifeChambers of Commerce Group Insurance PlanCinupThe Co-OperatorsCowanClaims SecureDesjardinsEquitable LifeFirst CanadianGMSGreenshield CanadaGroup HealthGroup SourceIA Financial GroupJohnsonJohnson GroupLa CapitaleManionManulifeMaximum BenefitMedavie Blue Cross (RCMP, Veterans Affairs, Military, Blue Cross Advantage)Nexgen RxPacific Blue CrossSunLife FinancialGreat West LifeSunlifeChamber of CommerceGroup HealthGroup SourceFirst Canadian Insurance Corporation
Direct Billing Available

What Patients Are Saying

"I saw Tracey for her specialty in pre/postnatal physio work and happily walked out with confidence in new functional techniques that I am able to apply in my day to day life. We went over things to be aware of before and after pregnancy – and even for during labour! She used models and objects to help me understand context behind the work we did. I’m grateful she took the time to go into details with me without overwhelming me. I’m excited with the new practical skills and looking forward to going back to the team!"

- I

Patient Information

New Patients

It can be hard to know where to start when you have pain or injury, so our physiotherapist Chris wrote the following free eBooks to help you begin your recovery. These totally free eBooks, written by registered physiotherapist and clinic owner Chris Stokes, each reveal 10 easy ways in which you can begin to decrease your back, neck and shoulder or knee pain and start making positive changes TODAY. These tips, which Chris advises his patients to do on a daily basis, are proven to help with pain, and are the building blocks to getting you back to where you want to be. Just click the download button to claim your copy!

Treatment Approach

We help people in Penticton enjoy our beautiful valley by helping them maintain their independence and mobility, stop having to take painkillers and keeping them out of their doctor’s office. Our goal is to help you regain pelvic health and well-being. Our expert team specializes exclusively in these challenging conditions, ensuring you receive the best care possible. We aim not only to relieve your symptoms but also to address the underlying causes so they don’t return. Our pelvic health physiotherapists Sofy and Tracey are trained in a wide variety of pelvic health disorders, and have helped many patients from throughout the Penticton and greater Okanagan area regain their pelvic health. We would love to help you find lasting relief and feel confident in your body again.

Facility Details

Parking

Free parking is available along Wade Avenue, or there is meter parking along Ellis Street.

Amenities
Online bookingDirect billing

Connect With Us

Our Team

Photo of Chris Stokes
Chris Stokes
Registered Physiotherapist
Photo of Chelsea Rieu
Chelsea Rieu
Registered Physiotherapist
Photo of Tracey McQuair
Tracey McQuair
Registered Physiotherapist
Photo of Catherine Fussell
Catherine Fussell
Registered Physiotherapist
Photo of Trevor Reid
Trevor Reid
Registered Physiotherapist
Photo of Sofy Tsai
Sofy Tsai
Registered Physiotherapist
Photo of Alex Schell
Alex Schell
Registered Physiotherapist
Photo of Lauren Walker
Lauren Walker
Athletic Therapist, Kinesiologist
Photo of Matt Thain
Matt Thain
Registered Massage Therapist
Kayla Weymer
Registered Massage Therapist
Photo of Sofy Tsai

Sofy Tsai

Sofy Tsai is a healthcare provider at Penticton Physiotherapy & IMS Clinic in Penticton, BC and education from British Columbia. Sofy completed both her Bachelor of Kinesiology and Master of Physical Therapy at the University of British Columbia. Providing professional healthcare services at Penticton Physiotherapy & IMS Clinic in Penticton.
Physiotherapist
Next Available
Tomorrow at 10:45 AM
Photo of Alex Schell

Alex Schell

Alex Schell is a healthcare provider at Penticton Physiotherapy & IMS Clinic in Penticton, BC and education from Saskatchewan. Alex completed a Bachelor of Kinesiology and Masters of Physical Therapy from the University of Saskatchewan. Providing professional healthcare services at Penticton Physiotherapy & IMS Clinic in Penticton.
Physiotherapist
Next Available
Nov 5 at 8:30 AM
Photo of Tracey McQuair

Tracey McQuair

Tracey McQuair is a healthcare provider at Penticton Physiotherapy & IMS Clinic in Penticton, BC and education from Alberta, following her BScKin from the University of Victoria. Tracey graduated in 2002 with her degree in Physiotherapy from the University of Alberta, following her BScKin from the University of Victoria. Providing professional healthcare services at Penticton Physiotherapy & IMS Clinic in Penticton.
Physiotherapist
Next Available
Nov 7 at 11:45 AM
Photo of Lauren Walker

Lauren Walker

Lauren Walker is a healthcare provider at Penticton Physiotherapy & IMS Clinic in Penticton, BC. Providing professional healthcare services at Penticton Physiotherapy & IMS Clinic in Penticton.
Physiotherapist
Next Available
Nov 13 at 11:00 AM
Photo of Catherine Fussell

Catherine Fussell

Catherine Fussell is a healthcare provider at Penticton Physiotherapy & IMS Clinic in Penticton, BC. We would like to extend a warm welcome to Catherine Fussell, the latest physiotherapist to join our team. Providing professional healthcare services at Penticton Physiotherapy & IMS Clinic in Penticton.
Physiotherapist
Next Available
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Photo of Chelsea Rieu

Chelsea Rieu

Chelsea Rieu is a healthcare provider at Penticton Physiotherapy & IMS Clinic in Penticton, BC and education from Victoria. Chelsea’s undergraduate degree was largely focused on marine biology and environmental science at the University of Victoria. Providing professional healthcare services at Penticton Physiotherapy & IMS Clinic in Penticton.
Physiotherapist
Next Available
Contact clinic